Privacy Policy

Last updated: January 31, 2026

The Red Diamond ("we", "our", "us") is a Software-as-a-Service (SaaS) platform designed to help organizations manage attendance, workforce records, and related operational data.

This Privacy Policy explains how information is collected, used, stored, and protected when you use the The Red Diamond mobile application and web services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Nature of the Service (SaaS)

The Red Diamond is provided as a multi-tenant SaaS solution. Organizations subscribe to the platform to manage their internal workforce data. All data entered into the system belongs to the respective client organization.

We act solely as a data processor and do not claim ownership of any data uploaded or generated by organizations or their employees.


2. Information We Collect

a) Information Provided by Organizations

b) Employee / User Information

Depending on the features enabled by the organization, the Service may collect:

c) Biometric & Face Data (Optional)

If enabled by the organization, the app may collect facial images or biometric identifiers strictly for attendance verification purposes.

d) Location Information

Location data may be collected during attendance marking to verify workplace presence. Location access is used only while the app is active and performing attendance-related functions.


3. How We Use Information

Information collected is used to:

We do not use user data for advertising or data resale.


4. Data Ownership

All data belongs to the respective organization that subscribes to The Red Diamond. Employees and users should contact their organization for questions regarding data access, modification, or deletion.


5. Data Sharing & Disclosure

We do not sell, rent, or trade personal data.

Data may be disclosed only:


6. Data Security

We implement industry-standard security practices, including:

However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.


7. Data Retention

Data is retained for as long as the organization maintains an active subscription or as required by applicable laws. Upon termination, data may be deleted as per contractual agreements with the organization.


8. User Rights

Depending on applicable laws, users may have the right to:


9. Children’s Privacy

The Service is intended for organizational and professional use only. We do not knowingly collect data from children under the age of 13.


10. Third-Party Services

The Service may rely on third-party infrastructure providers (such as cloud hosting, notifications, or analytics) strictly for operational purposes. These providers are bound by confidentiality and data protection obligations.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


12. Contact Us

If you have any questions about this Privacy Policy or data practices, you may contact us at:

The Red Diamond
Website: https://app.thereddiamond.co.in